You don't need to tag all your tickets. And you don't need to report on all your tickets. All you need is a sample big enough to tell you what the biggest questions were this week. And UserChamp can help you do just that.
Every week Categorizer pulls a sample of tickets and asks you to categorize them.
You can mark any that should be highlighted to any of your colleagues and add specific suggestions for them.
You can complete a sample of 50-100 tickets in less than 30 minutes.
Based on your categorization and comments, your colleagues get a single report focused on what they care about. A report listing specific suggestions that will help them get the results they are looking for.